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What is NEMT and how does NEMT in Delaware work?

NEMT in Delaware is provided by TLD Worldwide. NEMT stands for non-emergency medical transportation. It’s a service that helps people get to and from their doctor’s appointments, treatments, and other essential medical services.  TLD Worldwide is a private transportation provider in Delaware, and it provides NEMT using 6-passenger luxury vans. 

NEMT is available to anyone who has a medical condition that prevents them from using regular public transportation. That includes people who are elderly, have a disability, or have a medical condition that makes it difficult to use public transportation.

NEMT can help people get to their doctor’s appointments, physical therapy appointments, and other essential medical services. NEMT can also help people get to the grocery store or pharmacy. NEMT is a door-to-door service, which means that drivers will pick you up at your home and drop you off at your destination. 

NEMT is a vital service for many people in Delaware, and it helps people stay healthy and independent.

NEMT in Delaware

How to schedule NEMT in Delaware

To schedule for NEMT in Delaware, please call +1 (302) 387-5682 . When you call, please have the following information ready:

  • Your name
  • Your address
  • The date and time you need a ride
  • Your destination address 
  • The name of your medical provider
  • A phone number where we can reach you to schedule your ride

If you need help scheduling a ride, our customer service representatives will be happy to assist you. NEMT rides must be scheduled at least 24 hours in advance, but we recommend scheduling as early as possible to ensure that you get the ride you need. Thanks for choosing TLD Worldwide! 

RELATED: 10 Tips for a Seamless Airport Pickup and Drop Off

What to do if you need to cancel or reschedule your ride

If you need to cancel or reschedule your non-emergency medical transportation (NEMT in Delaware) ride, you should contact the provider as soon as possible. Like TLD Worldwide, many providers have a cancellation policy, and some may charge a fee if you cancel with less than 24 hours notice 

You may also be able to reschedule your ride for a different time or date. To reschedule, you will need to provide the provider with at least 24 hours notice. If you have any questions, you should contact the provider directly. 

LEARN MORE: Non-Emergency Medical Transportation Rates 

How to pay for your NEMT ride

Whether you are NEMT eligible or not, you may find yourself in need of NEMT services. NEMT providers are required to give you a ride to any medical appointments that you have scheduled – however, they are not required to provide free NEMT rides. There are a few ways that you can pay for your NEMT ride. 

The first is to use Medicaid, if you are eligible. Medicaid will cover the cost of your NEMT ride, as well as any other medical services that you may need. If you are not eligible for Medicaid, you can still use NEMT services – you will just need to pay for the ride yourself. The best way to do this is to contact your NEMT provider and ask about their payment options.

Most NEMT providers accept major credit cards, so you should be able to use your card to pay for your ride. You can also usually pay with cash – however, it is important to note that NEMT drivers do not carry change, so you will need to have the exact fare ready when you get in the car. 

No matter how you choose to pay for your NEMT ride, remember that the driver is there to help you get to your appointment safely and on time.

In conclusion 

That’s all there is to it! If you have any other questions about NEMT in Delaware, feel free to contact us. We are always here to help our Delaware neighbors get where they need to go. Have a great day! 

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